AI voice agents are being sold hard to Australian trades — cheap, instant, always on. But 31% of callers say they’d hang up on a bot. Here’s where AI falls down on a trades phone line, where it genuinely helps, and how to work out which one actually wins you more jobs. […]
Doing the work is rarely the hardest part of running a trade business. Getting paid on time usually is. Between unpaid invoices, manual bank transfers, customers who forget to pay, and hours spent reconciling transactions and chasing debtors, payment collection can become a major drain on productivity. Every hour spent … […]
Are you a busy tradie considering outsourcing to ease your workload? Not sure which parts of your business you are able to outsource? Your trades or services business has grown and you’re now overwhelmed by the additional workload. Or are you juggling managing your team, scheduling jobs, answering phone calls … […]
So you’ve you engaged an virtual admin assistant and want to get the best out of them. Here are our 5 top tips to get the best out of your working relationship with your VA: 1. Treat your VA respectfully, let them know when they are performing and be … […]
1. Identify which admin tasks are taking you or your team the most time complete. These will be the tasks that give you the most benefit to outsource to a VA, as they will free up time to focus on more high level or specialised tasks. Then assess which of … […]
Debtor management is one of the most undesirable parts to owning a small business in Australia. You pour your heart and soul into working for a client, and then they dispute your invoice. It’s a great way to get emotional and upset, so it’s best to have a system or … […]
Online bookkeepers offer a range of services that are hard and time consuming to do yourself. Whether that’s keeping an eye on your books, preparing your BAS, monitoring cash flow or helping you develop long-term strategies. Many are also qualified BAS Agents and can give you insights on your financial … […]
Top 10 Reasons It’s Time To Consider Outsourcing For Your Trades & Services Business In this article we look at some of the top reasons you may want to consider outsourcing as a solution for your trades or services business. There are a few different options when considering outsourcing … […]
If you’re running a trades or services business and earning over $75,000 per year, one of the main regulatory requirements you need to complete is preparing and submitting a Business Activity Statement or your BAS. For some business owners this can be a tricky task to complete. You simply may … […]
Prior to launching Office Shed and offering administrative support services, our Commercial Director spent 4 years working in negotiation consultancies, where he completed consultant training and ran a global negotiation training program. Here are his top 5 tips suitable for any negotiation: 1. Set clearly defined objectives What is … […]
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