AI solutions
Less Time on Repetitive Admin. More Time for Your Trade Business.
Tradie AI by Office Shed
Missed calls. Quotes to write. Work orders to upload. Customer emails waiting for a reply.
Office Shed helps you use AI where it can take work off your plate — with the right setup, connections and support for the way your business operates.
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Calls, emails and work orders come in
Tradie AI handles the selected tasks
Details go to your job management software
Your team reviews and takes over
Our approach
Human When It Matters. AI Where It Makes Sense.
Our call answering and virtual admin services are human-led. AI gives you another way to handle selected calls and repetitive tasks, including after-hours enquiries, email processing and work orders.
You choose where AI fits. We can build a solution for your team to manage, or build, manage and monitor it for you.
Why Office Shed
Built Around the Way Tradies Actually Work
With more than 13 years’ experience supporting thousands of trade businesses, Office Shed understands where admin builds up and what your team needs to keep jobs moving.
We look at your current systems first. That includes how enquiries arrive, how work gets booked, and what happens between finishing a job and sending the invoice.
The aim is practical. Less retyping. Fewer repetitive tasks. More time for customers, jobs and the parts of the business that need you.
Solutions
Where Could AI Take the Pressure Off?
Calls and After-Hours Enquiries
An AI phone agent can handle selected calls, collect customer and job details, answer common questions and send your team a summary. Where the chosen system supports it, booking rules can connect enquiries to your calendar or job software.
We configure it around your services, service areas and the way you want enquiries handled.
Emails and Work Orders
Help your team sort incoming emails, extract job information and move work orders into the right system. Start with the repetitive tasks that currently mean copying details from one screen to another.
Quotes, Customer Emails and Job Notes
Turn rough notes into a first draft of a quote cover letter, scope of work or customer update. Voice notes can also become clearer job notes where your chosen tools support that workflow.
Your team checks the details before anything goes to a customer.
Bookkeeping and Receipt Capture
Reduce manual entry by extracting information from receipts and supplier invoices. Depending on your software, tools can also suggest coding and reconciliation matches or help automate payment reminders.
Your bookkeeper reviews the records and any suggested entries.
Follow-Ups and Connected Systems
Connect website enquiries, email, job management and accounting workflows. That could mean creating a lead from an enquiry, prompting quote follow-up or keeping customer details aligned across your apps.
Get More from the Software You Already Use
Some job management platforms include AI features for writing, summaries and other everyday tasks. We can help you assess what is available in your system and whether it will help your team.
Getting started
Choose the Right Starting Point
A busy plumbing or electrical business may need help capturing calls and preparing customer updates. A builder may want better first drafts of scopes and variations. HVAC and maintenance teams may benefit from booking reminders and clearer service records.
For roofers, painters, sole traders and small teams, reducing the admin that follows every job can be a useful place to start.
1
Look at the Work First
Tell us which tasks take up your time and which systems you use. We’ll discuss where AI or automation could help and what needs to connect.
2
Set It Up Around Your Business
We configure the agreed workflow, templates and connections, then test how information moves through the process before it goes live.
3
Choose How You Want It Managed
Have the solution handed over to your team, or ask Office Shed to manage and monitor it for you.
Oversight
Keep Your Team in Control
Agree which enquiries AI can handle and which need a person. Check customer details, prices and scope before sending a quote, and have safety, financial and legal documents reviewed by the appropriate person.
Customer information, access permissions and any call-recording arrangements also need to be considered when choosing and setting up the tools.
Customer calls
AI takes the call
Summary to your team
A person takes over
Get in touch
Ready to Take Repetitive Admin Off Your Plate?
Tell us what keeps taking you away from the tools or eating into your evenings. Our team will review your enquiry and discuss an AI solution that fits your business.
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