Consulting services
Trade business consulting for the jobs that keep landing back on your desk
A customer is waiting on a quote. A technician has finished the work, but the office still needs the details to invoice it. If you’re the person who has to chase both, Office Shed can help you work out where the handover breaks down and what to change.
Where work slows
Where does work slow down in your business?
Start with one recurring problem or ask us to look at the whole operation. We work with Australian trades and service businesses, from owner-operators to businesses with office staff and field teams.
From first enquiry to booked job
Look at how calls are handled, customer details are recorded and quotes are followed up. We can help you connect your customer service, sales and marketing so the next person knows what the customer was promised.
From job booked to invoice sent
Look at scheduling, job management software and your daily admin. What does the technician need before heading out? What does the office need back to raise an invoice? We help you pin down who does what at each step.
From doing it yourself to training a team
Work through staffing, training, planning and analysis. Give your people clear responsibilities and look at the figures that help you decide where to put your time next.
The team
Advice from people who have done the work
Jay McClure
Jay started by doing admin and bookkeeping for tradies herself. As Office Shed grew, she took on client onboarding and staff training. That meant learning how each trade business ran, then teaching someone else to deliver the work its customers relied on.
Jay has worked directly with thousands of tradies. She has set up, migrated and improved job management systems and built official partnerships with eight software vendors. Her earlier work in finance management and small business consulting helps her connect the numbers with what happens on the job.
Duncan and the Office Shed team
Office Shed co-owner Duncan brings experience running sales and marketing operations for ASX-listed companies, recruitment, corporate training and management consulting. Our senior managers bring the day-to-day experience of onboarding and supporting trade clients.
When you need specialist help, we can draw on relationships with trade business coaches, HR consultants and marketers.
Get in touch
What would you like to get off your desk?
Tell us what keeps getting stuck and who’s involved. Whether it’s quoting, staffing or the way your software handles a job, that gives us a practical place to start the conversation.
Call now
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