Software setup & migration

Get Your Job Management Software Working the Way Your Business Does

Choose the right system. Set it up properly. Get the support to keep improving it.

Not sure which job management app suits your business? Moving from an old system? Or paying for software that still leaves your team using workarounds?

Office Shed helps trade and service businesses choose, set up, migrate and improve their job management software.

We’re also Xero accounting software specialists, so we understand the connection between getting the job done and keeping the accounts moving.

Job management software workflows connected between office and field

Software support

Software Support From People Who Use It Every Day

Office Shed has spent more than 13 years supporting trade businesses with their admin and job management systems.

We’ve worked with thousands of businesses, from plumbers and electricians to air conditioning companies, roofers, cleaners, pest controllers, painters, fencing contractors and other specialist trades.

That experience matters. We understand the practical details behind the setup: how jobs are booked, what the office needs to see and how information moves between the team and the customer.

We build around the way your business operates.

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Gold partner

Servicem8 logo

Gold partner

Fergus logo

Silver partner

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Servicetitan logo
Aroflo logo
Ascora logo
Tradify logo

Services

Three Ways We Can Help

Standard Setup

Choose and configure a new job management app or Xero account.

Projects & Migrations

Scope more complex setups, data moves and integrations.

Support Retainers

Use a block of time for improvements, additions and training.

Starting fresh

Starting Fresh? Get the Foundations Right.

If you’re new to job management software, we can help you decide which platform suits your business at no cost to you.

We can help arrange a trial and set up your chosen system around your trade, team and workflow.

Instead of trying to work out every setting yourself, you can get practical help from people who understand how these systems are used in real businesses.

Projects & migrations

Moving Systems or Taking on a More Complex Project?

Some requirements need more than a standard setup. You may need to move data from a legacy system, connect other applications, introduce AI automation or improve an existing setup.

We handle this work as a scoped project, so the requirements and deliverables can be worked through before the project is accepted.

1

Talk Through the Requirement

Start with an enquiry and a free 15-minute scoping call.

2

Define the Work

Receive a proposal or project estimate, take part in a discovery session, then receive a detailed quote with the full deliverables.

3

Agree and Complete the Project

Once the project is accepted, we complete the agreed work.

Support retainers

A List of Improvements? Use a Support Retainer.

If your system is already running but you need help with a mix of improvements, additions and training, a software support retainer gives you time to use across those tasks.

Retainers run for three months and are available in 3, 5, 7, 10 or 15-hour options.

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You can use your retainer for:

  • Account setup, improvements and optimisation checks.
  • Custom forms, checklists and job queues.
  • Quote, invoice and job templates.
  • Automations, including AI where suitable.
  • Migrations and integrations.
  • Team training.

Work can also be carried out through live meetings and screen sharing, so you can see how it’s done and build your own understanding as the system is improved.

Which Platform Is Right for Your Business?

The best fit depends on your jobs, team, workflow and reporting needs. Office Shed works across multiple platforms, so we can help you compare options rather than force your business into one system.

Job information, scheduling, quotes, invoices, timesheets and materials tracking for the everyday flow of trade work.

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Job scheduling, quotes, invoices, photos and customer communication, with office and field access.

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Workforce, job and project management from quote to invoice, with customer history, scheduling and reporting.

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Support for service and project workflows, including scheduling, job costing, maintenance and inventory.

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Service, project and maintenance management that connects office workflows with field activity.

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Job tracking, scheduling, quoting and cost visibility for service work and small-to-medium projects.

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Field service management for trade businesses, with scheduling, dispatch, job costing and reporting.

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Admin support

Need Someone to Manage the Daily Admin Too?

Our software services help you set up and improve your systems. Our admin support service helps with the work happening inside them each day.

That can include creating customer records, managing job statuses, scheduling, uploading work orders, quoting and invoicing. Smaller system enhancements may also be handled within an agreed admin package.

FAQs

Questions About Software Support

Yes. We can help with enhancements, forms, workflows, integrations and training. A scoped project or support retainer may suit, depending on the work.

Yes. Migration work is handled as a project so we can assess the data and requirements and define the deliverables.

Yes. We can work through setup and improvements in live screen-sharing sessions so you understand what is being done.

Software support retainers run for three months. You choose the hour option that suits your planned work.

Get in touch

Ready to Get Started?

Tell us about your business and what you need from your software. Our team will review your enquiry and help you work out the next step.

Call now

1300 779 529

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