Jay is the heart and soul of Office Shed. She lives and breathes helping Office Shed clients and is always happy to share her knowledge. Not only with clients, but also any tradie out there who needs a bit of advice. Jay leads the client services team, is our head bookkeeper and of course Managing Director. She amazes us all in finding the time to help some many people including the team here. Jay has an accounting and small business consulting background, working in senior finance management roles for ASX listed entities, media agencies and more. Jay spent 3 years working in a small business consultancy and is a registered BAS Agent. With her great mix of skills, experience and knowledge Jay delivers top line value to Office Shed clients. Having lead Office Shed for over 4 years now, Jay has worked with tradies and contractors of all shapes and sizes from electricians, plumbers, pest controllers, roofers, tilers, builders and more. She has developed a great knowledge base and understanding of how tradies operate and is skilled across multiple job management software platforms including Tradify, ServcieM8, AroFlo, Ascora, simPRO, Fergus, WorkflowMax, GeoOp etc. Jay is a Xero bookkeeping expert specialising in trades and services and thus delivers huge value to our bookkeeping clients. When not working Jay loves spending time with her 2 young boys and husband. Jay loves to travel, spend time with family and friends, and enjoys the occasional robust red!

Tash is Office Sheds longest serving team member. Tash originally joined us in our Northern Beaches office in Sydney before deciding to head back home to Perth. Tash was such an asset to the team and her clients loved her so much, we couldn’t let her leave. Tash now heads up our Perth operation. Having Tash in Perth means we can service all time zones across Australia for our extremely popular call answering service. Tash has great admin and customer Service experience having worked extensively in accounting firms in Perth prior to her Sydney Move.  Tash is a certified user of Xero, is currently completing her Certificate IV in Accounting and Bookkeeping and has great experience using Tradify. At Office Shed Tash looks after key clients in plumbing, fencing, electrical, roofing and maintenance. Tash manages clients in Sydney, Tasmania and Perth but will soon focus solely on growing our Perth operations. Tash is very highly valued buy her clients, literally becoming a key part of their operations. When not wowing clients Tash is likely either catching up with friends and family, or catching up on Netflix with a nice glass of red!

Duncan has experience from a variety of industries, with the last 15 years spent in management and consulting roles. His speciality is sales and marketing where he has worked with a huge range of clients, from small businesses to large multinationals. If you need any help or advice Duncan is happy to share his experience with you. For kicks Duncan enjoys listening to loud electronic music whilst cleaning the house.  Though spends most of his time trying to keep up with his two young boys!

Melissa is a highly trained customer service and admin support specialist. Her experience combines working in administrative and accounting roles, with spending 4 years as an international flight attendant. So she has had to deal with it all, giving her the perfect skill set to support tradies and their customers. Her level headiness and impeccable customer service skills allow her to deliver a truly exceptional customer experience. She is certified on Xero and experienced in using ServiceM8, Tradify & AroFlo. Melissa has experience working with plumbers, electricians, pest control, roofing, security and cleaning services. Melissa has worked with clients in Canberra, Far North Queensland, Sunshine Coast, Melbourne, Sydney & Geelong. Melissa is our resident Kiwi, so we keep any talk of Rugby at a minimum to avoid her gloating about the mighty All Blacks superiority. In her spare time Melissa dabbles in a bit of flying trapeze, why not! We are very lucky to have Melissa at Office Shed, as are the lucky clients she works with!

Jennelle is a highly skilled administrative, bookkeeping and customer service professional. She has great experience working with a variety of trades from plumbing, electrical, air conditioning, flooring, pest control, commercial fit out and consulting engineers. Jennelle has spent time in Victoria, is from Queensland and manages clients in Brisbane, Adelaide, Melbourne, Sunshine Coast and Sydney. She is a qualified bookkeeper skilled across multiple platforms including Xero, ServiceM8, Aroflo & Tradify. Jennelle has terrific attention to detail and all Jennelle’s clients say she is a delight to work with, delivering tremendous value. We are proud to have her as a member of our team (even though she puts sweet chilli sauce in her kebabs, Thai kebabs? Who does that?) and thank our lucky stars we have her. We are also proud to have helped her develop a taste for a cheeky glass of Rose at the end of the week, cheers! When not working Jennelle is dedicated to her wonderful young family and likes to keep fit and healthy.

James is a qualified accountant who we are very lucky to have managing our bookkeeping & BAS services clients’ needs. James has great experience working in leading accounting practices on the Sunshine Coast and Brisbane where he performed a range of accounting duties from tax accounting, preparing financial statements, trusts, superannuation, BAS preparation and of course bookkeeping! Here, our lucky bookkeeping clients get a highly qualified accountant to ensure their books, payroll and BAS reports are completed to the very highest standards possible. James is skilled on all major accounting software packages including Xero, MYOB & QuickBooks. James bring years of experience working with trades and services and adds tremendous value to his clients bookkeeping needs. James is a great bloke to work with, with his easy going and direct nature. He is a mad Hawkies and AFL fan, so we only let him talk sport to our Melbourne, Adelaide, Perth or any of our Southern and Western friends around Australia! When not working James is an avid gamer and really loves food!

Kayla is an absolute customer service superstar, always smiling and delivering exceptional levels of service to clients and their customers alike. Her positive mental attitude, ability to think on her feet and professionalism make her an absolute asset to the team. Kayla started her career as a hairdresser and then moved into recruitment working with one of the globes leading recruitment companies. She has experience working with plumbers, electricians, handymen and landscapers. Originally from Canberra her clients span Brisbane, Gold Coast, Sydney and Central Coast with knowledge across Fergus, simPro, Tradify & ServiceM8. When not in the office Kayla can either be found spending quality time with her family or friends and occasionally strutting her stuff at the local discotheque! Kayla is one of our more stylish team members, and of course has the best ‘do’ in the office. She is an ex professional gymnast, plays Oztag, volunteers for charity and doesn’t mind the occasional slap on the pokies!

Grace is one of our born and bread Sunshine Coast locals. She is a highly capable, intelligent and charismatic admin professional. Grace has great experience working in property and real estate, working for some of the coast’s top agents. Grace worked closely with prospective buyers and hosted open houses, honing her presentation and customer service skills. Her clients span the Sunshine Coast, Gold Coast, Brisbane and Melbourne and include electricians and commercial cleaners.  Grace is also an experienced ServiceM8 and AroFLo user.  When not working Grace likes to wine and dine with her friends or hit the trail on her trusty stead (she likes horse riding).  She is also a keen archer, though yet to master archery whilst horse riding, we are all looking forward to that day! Grace is a super awesome addition to Office Shed team and adds tremendous value to her clients and their customers alike.

Natasha is a highly experienced and capable admin professional. Natasha has worked ten years in leading legal firms as a legal secretary, so has high attention to detail. In fact, Natasha is the only person to get 100% in their accuracy test when joining Office Shed (everyone else got 95%). Natasha has great customer service skills having dealt with commercial clients of all shapes and sizes and having worked in hospitality. Hailing originally from Canberra, but also having lived in the Central Coast of NSW, Natasha has clients in Adelaide, Sunshine Coast and Sydney. Natasha is experienced working with plumbers, electricians, roofers and other specialised tradies. She is also an experienced user of ServiceM8, AroFlo, Fergus and Tradify. Natasha has a razor-sharp wit making her perfectly suited to working with tradies!  She is our resident triathlete, a very keen swimmer and has a bit of green thumb - currently cultivating a small forest on her office desk.  Natasha is a great asset to Office Shed and the clients she works with.